Testimonials and reviews are worth their weight in gold if you can get them. The hard part is getting them. Customers always say they’d be willing to, but how often do they actually do it?
And almost more importantly, are they leaving them in the spots that matter? It used to be nice to hang the written kind on the wall of your business, but that doesn’t really help the people who’ve never been there. What you really need are reviews on Yelp, Google Places, Merchant Circle and your website or Facebook Fan Page. But directing people to do that is hard, unless all they have to do is click a link in an e-mail.
So here are some tips on collecting reviews and testimonials. Continue reading “Getting Testimonials”